Return Policy

Please contact us within 14 days of delivery to request a return. Requests made after that window may be reviewed at our discretion.

To be eligible, items must be unused, unopened, and in their original packaging with all included parts, instructions, and accessories.

Please keep your receipt or order confirmation available so we can locate your purchase.

Opened model kits, opened paints, adhesives, chemicals, or other consumable products cannot be returned unless they arrived damaged or we sent the wrong item.

Clearance, final-sale, special-order, and gift-card purchases are not eligible for return unless required by law.

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery. Include your order number and clear photos of the item, packaging, and shipping box when possible.

We will review the issue and arrange an appropriate replacement, refund, or other resolution.

Email [email protected] with your order number, the item you would like to return, and the reason for your request. Please wait for return instructions before sending anything back.

Customers are responsible for return shipping unless the item was damaged, defective, or sent in error. We recommend using a trackable shipping method, as we cannot guarantee receipt of returned packages.

After we receive and inspect an approved return, we will notify you of the outcome. Approved refunds are issued to the original payment method. Your bank or card provider may need additional time to post the credit.

Original shipping charges are not refundable unless the return is due to our error or an item arriving damaged or defective.